Merchant Account Manager
Job Description:
Authorise.com LLC is an IntegraClick LLC managed company that provides financing and merchant processing services for affiliates. Authorise.com addresses the needs of advertisers who need need capital for inventory, order fulfillment, customer service as well their media financing. We match their needs with financial organizations who are willing to fund these kinds of expenses for CPA campaigns. Funding is not limited to just advertisers. Authorise.com can also fund publishers who are involved with media buy.
All on-line e-commerce customers require access to payment/credit card processing services. Authorise.com has forged partnerships for CPA advertisers involved with negative option recurring billing programs and we can help board customers with both domestic as well as overseas banks at favorable terms.
*
Lead the company’s entry into the Online Merchant Processing Business
*
Establish the infrastructure, process, policies and guidelines for this new initiative
*
Develop relevant Merchant Services Agreements, Privacy Policies and terms of Use
*
Develop and maintain quality, productive relationships with clients (merchants)
*
Lead business development activities; work with the Advertiser team to recruit new merchants/advertisers
*
Assess risks and put together programs to minimize risk and fraud; educate merchants on related matters
*
Work with IT to develop tools, resources and reports for Authorise.com, LLC and the merchants to manage the business
*
Develop and report on benchmarks and KPIs to measure business success
*
Identify opportunities to grow the business profitably
*
Provide merchant customer service and support
*
Work with marketing team to create and execute strategies for new product launches.
*
Manage merchant portfolio on a day-to-day basis inclusive of customer service
*
Facilitate activation for new accounts and applications including integration with Authorise.com, LLC’s CRM
*
Become a direct point of contact for maintaining a positive relationship with new and current clients
Requirements
* A bachelor’s degree in accounting, finance, economics or a related field. MBA a plus.
* E-commerce and/or financial services web product experience a plus.
* 3-5 years experience in risk assessment and management
* 5+ years experience in merchant accounts, credit card and related payment processing systems
* The ability to research client inquiries and emerging issues, including regulations, industry practices and technology
* Excellent written and verbal communication especially for report writing, client proposals, service brochures and client interaction
* Ability to analyze and interpret financial data
* Solid analytical, problem solving, troubleshooting and organizational skills.
* Ability to handle multiple, high priority projects with a keen attention to detail.
* Ability to perform duties under minimal supervision while exercising independent judgment.
* Professional demeanor and team player orientation.
* A high degree of confidentiality required.
* Interpersonal skills particularly as they relate to presentations, requirements writing, and team dynamics.
* Ability to conceptualize creative and innovative solutions for new product development.
* Ability to create and work with web design storyboards, screen mock ups and business requirement documents associated with shopping carts and payment processing feature and functionality.
How to apply:
send resume to: rose@integraclick.com